Terms of Service

Last Updated: February 1, 2025

1. Agreement to Terms

By accessing or using the website and services of Alwann Accounting & Financial Advisory ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Description of Services

Alwann Accounting & Financial Advisory provides multi-service technology, tax, and business solutions, including but not limited to:

  • Digital presence and local lead generation services
  • Website design and digital branding
  • Business systems and technology integration
  • Smart home installations and residential technology services
  • Tax preparation and compliance services
  • Financial literacy and funding readiness support
  • Content strategy and social media management

3. User Responsibilities

By using our services, you agree to:

  • Provide accurate, current, and complete information
  • Maintain the confidentiality of any account credentials
  • Use our services only for lawful purposes
  • Not engage in any activity that interferes with or disrupts our services
  • Comply with all applicable local, state, federal, and international laws
  • Not attempt to gain unauthorized access to our systems or networks

4. Payment Terms

Service Fees: Fees for our services are as stated in our pricing packages or as agreed upon in a written service agreement. All fees are non-refundable unless otherwise specified in writing.

Payment Plans: If you choose a payment plan option, you agree to pay all installments on time. Failure to make timely payments may result in suspension of services.

Late Payments: Late payments may incur additional fees and interest charges as permitted by law.

5. Tax Preparation Services

IRS Authorization: Our tax preparation services are provided by IRS-authorized professionals. However, Alwann Accounting & Financial Advisory is not a CPA firm, enrolled agent, or tax attorney unless explicitly stated.

Client Responsibilities: You are responsible for:

  • Providing accurate and complete financial information
  • Reviewing your tax return before filing
  • Understanding that we cannot guarantee specific tax outcomes
  • Paying any taxes owed to government authorities

No Guarantees: We do not guarantee specific tax results, refund amounts, or IRS acceptance of returns. We provide preparation services based on information you provide.

6. Financial Services Disclaimer

Not a Lender: Alwann Accounting & Financial Advisory is NOT a bank, lender, or financial institution. We do not provide loans, credit, or funding. Our financial literacy and funding readiness services are educational and advisory in nature only.

No Financial Advice: Our services do not constitute financial, investment, or legal advice. We recommend consulting with licensed professionals for specific financial, investment, or legal matters.

7. Intellectual Property Rights

Our Content: All content on our website, including text, graphics, logos, images, and software, is the property of Alwann Accounting & Financial Advisory or its licensors and is protected by copyright and trademark laws.

Client Work Product: Upon full payment, you own the final deliverables created specifically for you (e.g., websites, logos, content). However, we retain the right to use work samples in our portfolio unless otherwise agreed in writing.

License: We grant you a limited, non-exclusive, non-transferable license to use our services for their intended purpose.

8. Service Level and Availability

While we strive to provide uninterrupted services, we do not guarantee that our website or services will be available at all times. We may experience downtime for maintenance, updates, or unforeseen technical issues.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with or without notice.

9. Limitation of Liability

To the maximum extent permitted by law, Alwann Accounting & Financial Advisory shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Damages resulting from your use or inability to use our services
  • Errors or omissions in any content or information

Our total liability for any claim shall not exceed the amount you paid for the specific service giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Alwann Accounting & Financial Advisory and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney's fees) arising from:

  • Your violation of these Terms
  • Your use of our services
  • Your violation of any rights of another party
  • Any information you provide that is inaccurate or misleading

11. Termination

We reserve the right to terminate or suspend your access to our services immediately, without prior notice, for any reason, including but not limited to:

  • Breach of these Terms
  • Non-payment of fees
  • Fraudulent or illegal activity
  • Conduct that we deem harmful to our business or other users

12. Dispute Resolution

Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

Arbitration: Any disputes arising out of or relating to these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, rather than in court, except that you may assert claims in small claims court.

13. Third-Party Services

Our services may integrate with or link to third-party services, websites, or applications. We are not responsible for the content, privacy practices, or terms of service of any third parties. Your use of third-party services is at your own risk.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes your acceptance of the updated Terms.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

Alwann Accounting & Financial Advisory

Email: support@alwannaccounting.com

Phone: 407-906-3494

Location: Lake Mary & Port Saint Lucie, Florida

Acknowledgment: By using Alwann's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.